Google Shopping Express offers customers same day deliveries in the Bay area as a pilot program, even letting users select a convenient window of time for delivery. Let’s face it, the overwhelming demand for delivery services has opened up multitudes of logistics firms all around the world. The majority of companies prefer to outsource their delivery activities to avoid overpaying drivers who do not have enough work throughout the day, especially during off-seasons. There are other issues that need to be considered as well, including absenteeism of the drivers, wasted wages, vehicle costs, insurance, workers compensation insurance, driver availability during off hours, and additional management tasks are few of the main concerns that influenced the companies to hire third part nangs delivery y services. Moreover, in some cases, the drivers are quite inexperienced and not well trained to handle the packages while adhering to professional and safety standards. Vehicle maintenance violations may often lead to dangerous results and monetary fines. Eventually, the literal demand forces even the management staff roll up their sleeves to take care of their shipments.
I am not sure Google Shopping Express understands the ins and outs of the transportation industry. A tech giant like Google should concentrate more on that which they specialize in: the high-margin, high-tech industry. There are major players in the transportation industry who specialize in this type of business and they already have the infrastructure, technology, warehousing and distribution knowledge in place. After the test period, Google may cause a larger negative impact by disrupting local small and medium sized businesses, and trying to alter consumer purchasing behaviors.
Because several small to large size courier service companies have been in the transportation industry for long time, they can efficiently manage the delivery of anything ranging from small envelopes to huge machinery, critical medical deliveries and legal services and a variety of other services. They pay more attention to customer satisfaction and their rates are very competitive because they can serve a large vareity of businesses. Another factor that allows current business to offer economical delivery services is their availability of special vehicles with loading equipment and lift gates, vehicles that are equipped with partitioned medical coolers and spill kits to allow drivers to carry many different types of deliveries. Besides delivery services, they can also assist with packing and complete third party warehousing to further reduce the cost of shipments.
None other than the ultimate satisfaction of customers can make you survive and thrive in an industry. Updated technology, like online tracking and communications with the drivers also enhance the service. Unlike Google Shopping Express, existing delivery service business has profound experience with courier services and can truly comprehend the needs of customers to keep them satisfied, time after time.
Get unlimited same-day delivery Google piloting in the San Francisco Bay Area.
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